PolicyNet offers comprehensive training on the system, this is to ensure that agents are equipped to use the system.
Here are the training options available to you:
Virtual Academy:
PolicyNet offers an online training program where documentation and training materials are accessible virtually.
Roadshows: Train the Trainer & Audience program:
PolicyNet visits regional offices to train on system and processes. This program includes training materials and a certificate of completion.
VC Training:
PolicyNet uses VC to train and support.
Video Training:
PolicyNet develops animated customised video training material.